Prepare to Respond. Be Ready to Work Together.
Effective pipeline incident response depends on preparation, coordination, and collaboration with pipeline representatives. This page provides first responders, emergency agencies, and public officials with training scenarios, response checklists, evacuation guidance, mapping tools, safety standards, and resources from PHMSA, FEMA, NFPA, and the National Volunteer Fire Council.
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Pipeline Emergency Response Guidelines
Knowing how to respond to a pipeline incident and being prepared to work together with the pipeline representative is critical. The Pipeline Emergency Response Guidelines were created to provide a concise, yet complete, resource for reference prior to and during a pipeline emergency.
Additional Training Resources:
Pipeline Incident Response Checklist (opens in new tab)
The Incident Response Checklist provides a step-by-step protocol for safe and effective pipeline response, working in coordination with pipeline operators.
Guidance Document: Shelter-In-Place or Evacuate? (opens in new tab)
A one-page guidance document providing considerations on when to shelter-in-place and when to evacuate during pipeline emergencies. Click here for a detailed decision guide funded by a US Department of Transportation Pipeline and Hazardous Materials Safety Administration Technical Assistance Grant.
Responding to Utility Emergencies - Online Course (opens in new tab)
Emergency responders are typically first on the scene when utilities are damaged. This web site is designed to help first responders recognize potential hazards involving natural gas and the necessary guidelines to assure their safety and that of the general public. Training involves tracks for both Fire/Rescue and Law Enforcement.
PipeVision (opens in new tab)
PipeVision provides emergency response agencies detailed information about pipelines in their jurisdiction including an initial evacuation distance from the line during and emergency. The application also includes a mechanism for agencies to collaborate with pipeline operators by submitting information regarding populated areas (identified sites) near these pipelines.
National Pipeline Mapping System (opens in new tab)
Access transmission pipeline maps and emergency contact information and download maps to include in your mapping programs. This tool is provided and maintained by the Department of Transportation. View a tutorial created by Paradigm with information about how to use NPMS.
Pipeline Safety Video Library (opens in new tab)
View video versions of the chapters in the Pipeline Emergency Response Guidelines.
Pipeline Emergency Preparedness Checklist (opens in new tab)
Click to view this one-page checklist to review what critical information responders should have prepared before a pipeline emergency.
Safety Bulletin: Fire Lines and Pipelines (opens in new tab)
This safety bulletin provides real-life, practical information for emergency responders when constructing fire lines or operating heavy equipment over pipelines.
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